• Need help from your GP?

    The quickest way to contact us is by submitting an online triage request using Accurx.

    You can do this in two easy ways:
    • Via the NHS App – tap the Services button at the bottom of the screen, then select Contact your GP about a health problem
    • Through our practice website – select Appointments + Online Consult on our homepage

    Tell us about your symptoms or request, and our team will review it and get back to you with the right care.

    This helps us prioritise urgent cases and respond more efficiently.

    If you are unable to use online services, please contact the Care Navigation Team for support.

  • If you require medical advice when the Practice is closed, please use the NHS 111 online service. If you are unable to access help online, please call NHS 111.

    Information about our Out of Hours Service is available by calling the practice number of 020 3474 6070.

Accessibility statement

This accessibility statement applies to the Clapham Family Practice website (claphamfamilypractice.co.uk).

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels, and fonts
  • zoom in up to 500% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the practice via phone or accurx.

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Clapham Family Practice is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

CQC, Privacy, Procedures and Policies