• Need help from your GP?

    The quickest way to contact us is by submitting an online triage request using Accurx.

    Tell us about your symptoms or request, and our team will review your submission and direct you to the appropriate care.

    Using online triage helps us prioritise urgent requests and respond to patients as efficiently as possible.
    If you are unable to use online services, please contact the Care Navigation Team for support.

  • If you require medical advice when the Practice is closed, please use the NHS 111 online service. If you are unable to access help online, please call NHS 111.

    Information about our Out of Hours Service is available by calling the practice number on 020 3474 6070.

  • Practice Website

    The practice website is currently under review and being updated. Please bear with us while work is ongoing.

Online Consultation

Contact us online for all requests and queries

You can contact us online Monday to Friday, 7:00am–6:30pm for all health-related requests and queries.

Our online consultation service is the first point of contact for most appointment requests and health-related queries.

If you are unable to use the online consultation service or are unable to book an appointment, please call us and our team will help you with your request.

When you submit an online consultation, a GP will review your request and decide the most appropriate next step.
We usually respond within 1 hour, and you will receive a response on the same day.

What happens after you submit your request?

You request will be assessed based on the information you provide. Depending on your needs, we may:

  • Send you a link to book an appointment.
  • Arrange an appointment with the most appropriate clinician or member of our team.
  • Provide advice or information without an appointment.
  • Arrange appropriate follow-up.
  • Direct you to another NHS or local service if this is more appropriate.

Submitting an online consultation does not always result in an appointment. We will advise you of the most appropriate next step based on your request.

How to contact us online

Please use our online consultation service for:

  • Requests to see a GP or other clinician.
  • New health concerns or symptoms.
  • Follow-up questions about your care.
  • Administrative or other health-related queries.
  • Advice about the most appropriate service for your needs.

Please click below to submit your request:

Submit an Online Consultation 

How we will contact you

If you have the NHS App, please make sure notifications are switched on so you can see when we have responded to your request.

If you do not have the NHS App, we can contact you by Accurx using the contact details you provide when you submit your request. Please check your phone and messages regularly and make sure the contact details you provide are correct.

Repeat prescriptions

You can also use the NHS App to order your repeat prescriptions online.

Please remember

Our online consultation service helps us understand what you need so that we can direct you to the right person, service or appointment.

Please provide as much relevant information as possible when submitting your request. This helps our team assess your needs and respond appropriately.