• Need help from your GP?

    The quickest way to contact us is by submitting an online triage request using Accurx.

    You can do this in two easy ways:
    • Via the NHS App – tap the Services button at the bottom of the screen, then select Contact your GP about a health problem
    • Through our practice website – select Appointments + Online Consult on our homepage

    Tell us about your symptoms or request, and our team will review it and get back to you with the right care.

    This helps us prioritise urgent cases and respond more efficiently.

    If you are unable to use online services, please contact the Care Navigation Team for support.

  • If you require medical advice when the Practice is closed, please use the NHS 111 online service. If you are unable to access help online, please call NHS 111.

    Information about our Out of Hours Service is available by calling the practice number of 020 3474 6070.

Online Consultation

Welcome to our Online Consultation service.

You can contact us online Monday to Friday, 7:00am–6:30pm, for all requests and queries.

A GP will assess your request and decide whether you need a same-day or future appointment. We usually respond within 1 hour of your submission, but we will respond on the same day.

This service should be used for all queries or requests. Once we review your request, we will either:

  • Send you a link to book an appointment.

  • Direct your query to the most appropriate member of staff to help you.

  • Contact you directly to arrange an appointment.

Please ensure you have the NHS App downloaded and notifications switched on so you are alerted to our replies.

You can also order your repeat medications online via the NHS App.

Please note that a response does not always mean an appointment — we may instead provide advice, arrange follow-up, or signpost you to another service.

Please click here to submit your online consult