Access Your Medical Records
You can access your GP health record online using the NHS App.
You can also request access to information that is not available online or make a Subject Access Request (SAR) for a copy of your personal information.
What Do You Need?
You may be able to view information from your GP record using the NHS App, including consultations, test results, medicines, allergies, vaccinations and documents.
Access My Medical Record Using The NHS App
Some information, particularly older information, may not be available through the NHS App.
If you need access to information that is not currently available online, contact us so we can explain the options available to you.
To access your medical records on your smartphone, tablet or other electronic device, you must first be registered for the NHS App.
To authorise this additional feature, please submit the form below or submit your request through Accurx.A Subject Access Request (SAR) is a request for access to your personal information under UK data protection law.
Before you make a Subject Access Request
If you simply want to see information already available through your NHS App, you may not need to make a SAR.
Check your NHS App record first
You may want to make a SAR if
✓ You want a copy of your medical record
✓ You need historical information that is not available online
✓ You want access to other personal information held by the practice
✓ You want to know what personal information the practice holds about youIs there a fee?
There is normally no fee for making a Subject Access Request.
In some circumstances, we may charge a reasonable fee to cover the administrative costs of dealing with a request if it is manifestly unfounded or excessive, in accordance with data protection law.
We consider each request individually and would explain the reason for any fee before proceeding.
You may be able to access services or information for someone else through authorised proxy or family and carer access. This is called proxy access.
This can allow you to manage some or all of another person’s GP services through your own NHS App, depending on the level of access agreed by the practice. This may include appointments, prescriptions, test results and, where appropriate, access to some or all of the person’s GP record.
We will carry out appropriate identity, consent and safeguarding checks before setting up proxy access.
Please do not use another person’s NHS login details. Formal proxy access gives you your own authorised access.
Children and young people
Children and young people have rights to confidentiality and access to their health information.
For children and young people, we consider their age, understanding, capacity/Gillick competence, consent, parental responsibility and safeguarding circumstances when deciding what access is appropriate.
Proxy access should be reviewed as children become older and more able to make decisions about their own healthcare.
If you are a young person or a parent/carer and have questions about access, please contact the practice.
You do not have to use the NHS App to access healthcare.
If you do not have internet access, do not have a smartphone, or need help using online services, please contact the practice.
Your GP record contains confidential information about you.
Please keep your NHS account and login details secure and do not share your NHS login information with anyone else.
Some information may not be available online. There may also be circumstances where access to particular information needs to be restricted because of clinical, safeguarding or legal considerations.
If you believe information in your record is incorrect, please contact the practice so that we can consider your concern.
If you are unsure which option to use, contact Clapham Family Practice.
We can help you identify the most appropriate route for accessing your information.
